I am dedicated to providing the highest level of service and real estate assistance. Here is just a small sample of what my clients have had to say.
My husband and I were fortunate to find Jess at an open house. He was very informative about the house he was representing and although it was not the house for us, Jess became our buying agent until we finally did find our home.
Jess had the best customer service we had ever experienced in a Realtor. He was prompt to return calls or emails, he was unfailingly patient with the dozens of homes we wanted to see, and what we especially appreciated was that he would preview a home before we went to see it so that he was fully informed and able to give us complete information about a prospective home. In addition, he had solid knowledge of the market to help us focus our financial means with areas or homes to maximize our search and also gave sound advice in negotiating an offer.
Jess demonstrated the ultimate in customer service when we placed our final and best offer. Our offer was too far away from the sellers expectations. Instead of letting the deal die, Jess and the listing agent were willing to decrease their commissions in order to make the deal happen.
Not only would we contact Jess immediately if we needed to buy or sell another home, but we would like to tell everyone in Tucson to contact Jess because he is a hard working, competent, and a most pleasant person.
I met Jess Horne back in 2006 through a mutual friend and he has been my Real Estate agent ever since. He has helped my family and I find exactly what we were looking for. I remember that in my personal situation I couldn't buy through a financial Institution and that I had to find a house that was in a certain area and that they will do a carry-back. Guess what? Jess found it for me. He made all the arrangements so that the deal could go through because he is a go and get it done person that will stop at nothing to satisfy a client. Thanks to him, my kids, my sister and I have a roof over our heads that we call home. Thank you Jess.
Law office legal assistant
I have worked with Jess Horne since 2007 buying and selling multiple properties and will continue to work with him for my real estate needs. His experience in the Tucson and surrounding area in unmatched. He has always offered good, solid advice which have produced positive results on both sides of buying and selling. He is a go getter and will make the process go smooth and worry free. I highly recommend him for all of your real estate needs!
I am writing this letter to express my deep gratitude for the assistance of Mr. Jess Horne in helping my wife and myself by getting a short sale rather than having to go through a foreclosure. Jess was diligent and long suffering in his effort to get cooperation from the banks. Both were very uncooperative but Jess was tenacious and kept after them, which was beneficial not only to us but to the banks interest also. AHMSI held the primary loan and had promised me that I could get a modification of about $500 or so which would of put us in good shape but they came through 8 months later with dropping my PITI only $45 and they added $15,000 on to my mortgage which was already upside down. Anyway Jess patiently kept working on the short sale which paid off and helped us a great deal. He not only saved us from a worse situation but also did the same for a friend of ours who is going through a similar situation. We highly appreciate the fine service we received from Jess Horne and Long Realty.
Donald & Colleen C.
My name is Janet T. and Jess Horne is my realtor. This letter is to express my gratitude for all that Jess did for me. He went above and beyond the role of a typical realtor.
I was the victim of this unprecedented economic roller coaster and was in danger of losing my home to foreclosure. With Jess's help, I was able to sell my home and save my credit. I want you to know how much I appreciate the kindness and generosity of this man. On many occasions I stated that it would be better to just let it all go and to the heck with it. Jess would help calm me down and assure me that things would be all right. Things are all right, relatively speaking. I'm sad I had to lose my home, due to the total lack of help from the Making Home Affordable program, but am thrilled that I saved my credit. This is entirely to the fact that Jess stuck with me, encouraged me and was very generous. Please know that I feel he is a huge asset to Long Realty.
Jess is the consummate professional. He works diligently with each customer to meet his or her needs in getting their real estate sold. His focus is to treat each client as an individual looking at the overall picture in meeting a clients needs. I am glad Jess is working with me to sell my home especially in the current real estate market.
I am writing to you to comment about the services of one of the representatives of your company as we recently purchased a home in Tucson, Az.
Let me preface that I have in my life purchased and resold a variety of homes and condominiums on the East Coast and I have experience on these deals.
Last January we decided to move west and searched first in California (Palm Springs, Palm Desert) then we moved to Arizona and we searched in Phoenix, Scottsdale, Cave Creek, Carefree and ultimately in Tucson. Through this year we thus met a variety of real estate brokers, some good, some not.
We were finally very fortunate in Tucson to meet at an open house Jess Horne, one of your associates who we feel is an extraordinary professional. Soon he understood our needs and he advised us honestly inn our search. Through him we ultimately found a home that we both loved and immediately submitted an offer.
Since then Mr. Horne assisted us constantly, through the price negotiation, the obtaining of the mortgage, the achieving of the inspections, to the final closing.
These are probably the professional obligations of the broker, but I am writing to you to state that Mr. Horne went far above his responsibilities. He obtained at his expense a home warranty from American Home Shield that turned up to be extremely helpful. He had his handyman come together with him several times for a myriad of minor repairs and adjustments, as well he advised us (foreign to Tucson) on a number of our needs. In other words, he assisted and guided us kindly and warmly, almost like an older brother.
We remained deeply impressed and grateful for his integrity, professionalism and cordiality. It is obvious to us that you have a star among the associates of yours.
Sergio P. MD
In 2012, my partner and I purchase a home with the very professional assistance of Jess Horne. Jess's efforts on our behalf took place over a four or five year period during which our circumstance changed several times. My partner's first proposed transfer to Tucson did not take place causing us to shelve the effort until his transfer actually occurred in 2010. The combination of my hobbies and our desire to accommodate extended family members in our home made the search more than a bit problematic in our price range. In the middle of the search efforts again had to be put on hold given financial negotiations my partner was involved in.
While a less dedicated professional might have given up, Jess worked hard for us, understanding when our circumstances forced us to temporarily stop our search. He was completely committed to finding us a home that would fit our lives and lifestyle. This was not an easy task. It required countless hours of research, site visits and follow-up. the total number of homes Jess and I saw was large, and he previewed countless more to save me time.
Before I retired from municipal government management, I looked for contractors and employees with Jess's combination of knowledge, discipline, determination, and people skills. they were never easy to find, which made meeting Jess at an open house such an invaluable opportunity for us. His efforts on our behalf were driven from start to finish by a desire for us to be happy in our choice even when it meant a more prolonged effort on his part. Professionals who consistently put there clients' needs above their own are very rare, but we were lucky enough to find Jess Horne and highly recommend him to anyone looking for a home.